Privacy Policy

1.1. Account Information: Registration may require your full name, password, email address, phone number, company name and job title.

1.2. Communication Information: When you contact us via email or the Platform, we collect the Personal Data you provide, including name, email, phone number, company name, and any other information you volunteer.

1.3. Usage Information: Technical interaction data, including IP address, unique identifiers (such as MAC address or UUID), and activity-related information.

1.4. Device Information: Non-precise geolocation data, IP address, and other online identifiers may be collected from your device.

1.5. Voluntary Information: Information provided through demo requests, surveys, feedback, event registration, newsletter signup, or other communications, including submissions through forms on the Services.

Qterra uses cookies, pixels, beacons, local storage and similar technologies ("Tracking Technologies") to collect information about users, devices, and online behavior to enable navigation, improve performance, perform analytics, and customize your experience.

2.1. Types of Tracking Technologies

Strictly Necessary: Automatically placed when you access the Services. Essential for navigation and feature use; no consent required.

Functionality: Allow the Services to remember your choices (such as language or login status) and provide enhanced, personalized features.

Performance: Collect aggregate data about activity and content engagement, used for analytics, research, and statistics.

2.2. Consent & control

Any analytics technologies load only after you accept the "Analytics" category in our cookie banner; until then, no analytics cookies are set and no analytics data is sent. We honor Do Not Track (DNT) and Global Privacy Control (GPC) signals. You can change your preferences at any time through the cookie settings tool, or adjust your browser settings. Disabling cookies may prevent certain features from functioning properly.

Qterra may share and disclose Personal Data with:

• Affiliated companies and subsidiaries, for the purposes outlined in this Policy.
• Service providers working on our behalf: customer support, AI-related services, technical infrastructure, and cloud storage.
• Third-party integrations you choose to connect, subject to their own terms and privacy notices.
• Law enforcement and authorities, where necessary to comply with legal obligations or lawful requests, protect rights and safety, or prevent illegal activity.
• Auditors and advisers (lawyers, accountants, insurers) for regulatory compliance.
• Acquirers in connection with a merger, acquisition, reorganization, or asset sale.

Recipients may only use Personal Data on Qterra's behalf or for specific permissible purposes, subject to strict confidentiality and data-protection requirements. We do not "sell" or "share" Personal Information about you, as those terms are defined under US privacy laws.

We may use your email address to send you materials concerning our Services and related products. You may opt out of marketing at any time by clicking "Unsubscribe" in any message or by contacting inquiries@qterra.ai. Unsubscribing from marketing does not prevent service-related updates and notifications.

Depending on your jurisdiction, you may have the following rights regarding your Personal Data. Contact us using the details below to exercise them:

• Access:confirmation of whether we process your Personal Data, and a copy of it.
• Portability:receive your Personal Data in a portable format.
• Rectification:correct inaccurate or incomplete data.
• Deletion / erasure:request that we delete your Personal Data.
• Restriction / objection:restrict or object to certain processing.
• Withdraw consent:where processing is based on consent.
• Limit sensitive data use and disclosure.
• No solely-automated decisions producing legal or similarly significant effects.
• Opt out of any sale or share of Personal Data.
• Non-discrimination for exercising your rights.

These rights are not absolute and may be subject to our legitimate interests and regulatory requirements. If you are unsatisfied with our response, you may lodge a complaint with your applicable data-protection authority.

An authorized agent may submit a request on your behalf where you provide a signed written authorization. We may require you to verify your identity directly and to confirm that you provided the agent permission. Making a verifiable request does not require creating an account.

Qterra operates globally, so information may be stored and processed in various jurisdictions, including the European Economic Area, the United Kingdom, and the United States.

Where GDPR or UK GDPR applies, we transfer Personal Data only to recipients: (1) in the EEA or UK; (2) in countries recognized as providing adequate protection; or (3) bound by legal agreements ensuring adequate protection.

We implement administrative, technical, and physical safeguards designed to prevent unauthorized access, use, or disclosure of Personal Data. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security. If you believe your privacy has not been handled in accordance with this Policy, contact us using the details below.

The Services are intended only for individuals who are eighteen (18) years of age or the age of majority in their jurisdiction. We do not knowingly collect Personal Data from anyone under that age. If we learn that we have collected such data without verified parental consent, we will delete it. If you believe we may hold information about a minor, contact us.

We retain Personal Data for as long as necessary to provide the Services and to comply with legal obligations, resolve disputes, and enforce our policies, after which it is deleted or anonymized within a reasonable time.

We may change this Policy at any time. The most current version will always be posted here, reflected in the "Last updated" date above. By continuing to use the Services after changes take effect, you agree to the updated Policy.

This Policy was drafted in English, which is the controlling version. Any translation is provided for convenience only; in the event of a discrepancy, the English version prevails.

For any questions about this Policy or to exercise your rights, contact us at inquiries@qterra.ai.

Qterra, Inc.
New York, NY